Partly due to the enduring Coronavirus, we have switched en masse to live online video communication. Where in the past people were still somewhat skeptical about this way of communication, video communication via smartphone, laptop, PC or advanced conference room is now the order of the day.
Growth of Zoom
A market that was already growing has more or less exploded from the start of the nasty Coronavirus, when everyone was forced to look for a way to continue business, education or other activities. Currently, it is raining from providers in the field of video communication software. One of the fastest growing companies during the pandemic is Zoom from Silicon Valley. In January 2020 it was still good for 10 million users a day, but at the moment more than 300 million users a day are using it. It is only logical that so many parties have entered the market for video communication software. Even existing top brands such as Microsoft and Cisco have rapidly upgraded their initially very limited and somewhat corny tools in this area.
Due to the enormous increase in Zoom users, not only have Zoom's developers increased in number, but they have also decided to expand their business scope. In other words, not only have many new functions and security aspects been added to the already extensive Zoom software package, but new communication tools, such as telephony, have also been developed. Why this expansion? The outcome is obvious. The often fragmented diversity of communication tools in the market, divided over various providers, is confusing for the customer. Moreover, one solution often does not "talk" to the other and is also more expensive for the end customer. See, all the more reason to create an "all-in one" solution. And there is one at Zoom and a few others.
Called Unified Communications as a Service with a fancy word. Abbreviated UCaaS for those who like technical terms.
In addition to the advantages of having everything in one package, UCaaS also offers the big advantage of having to deal with just one supplier/provider. That always saves money. And, of course, the solutions are designed so that you can switch from one device (imagine your smartphone) to another (imagine a conference room) and so that everything and everyone can participate in the communication seamlessly. Is that a bluff? No, just click on this link and Zoom will show you how it works and even what the office will look like in the near future.
Of course these are separate elements that you can expand step by step. See the image below. The beauty is that all the software comes from one and the same company and is made to connect easily and quickly. Zoom's UCaaS is the new hit for organizations that look ahead and want to work even more efficiently and cost-effectively. And communicate. It goes without saying that this development, accelerated by Corona, will also be used after the pandemic. Developments in this field are rapid. That is why 4Webcom would like to get in touch with organizations that want to know more about the separate elements of Zoom or the UCaaS solution.
Our specialists are ready to brainstorm with you about possible applications that may be of interest to your organization.
